AI meeting assistant that records and transcribes Zoom, Meet and Teams calls in 100+ languages, with summaries, AskFred, AI Skills and CRM sync.
- Transcribes in 100+ languages with automatic detection
- Works with Zoom, Meet, Teams and phone dialers like Aircall
- Voice Agents can run screening calls and check-ins unattended
- CRM logging to HubSpot and Salesforce
- Free plan storage is capped at 400 minutes per team
- A visible notetaker bot can bother external participants
- AskFred usage is limited by per-tier AI credits
Fireflies.ai is an AI meeting assistant that joins calls, records them and produces transcripts, summaries and searchable notes. It also captures in-person conversations through its mobile app.
The service works with Zoom, Google Meet and Microsoft Teams, as well as dialers such as Aircall and RingCentral. Transcription covers more than 100 languages with automatic detection. AskFred, the built-in assistant, answers questions about meetings on every plan within per-tier AI credit limits. Paid tiers add AI Skills, which extract action items, score candidates or flag deal risks; Live Assist with real-time suggestions during calls; and Voice Agents that run screening interviews or check-ins on their own. Conversation intelligence tracks talk time, sentiment and topics, and CRM integrations log notes to HubSpot and Salesforce. Its compliance list covers SOC 2 Type II, ISO 42001 and GDPR, with HIPAA and FERPA support on Enterprise.
Sales, recruiting and customer success teams that spend their days on calls see the clearest payoff, since notes and CRM updates happen without manual work. The Free plan offers unlimited transcription but only 400 minutes of storage per team and a two-hour cap per meeting, so it works mainly as a trial. Some participants dislike a recording bot joining the call, which matters in client-facing meetings.
