Automation platform connecting 9,000+ apps, with AI Agents, a Copilot that builds Zaps from plain language, AI steps, AI-powered Tables and chatbots.

Pros
  • Connects more than 9,000 apps, far beyond most AI tools
  • Copilot drafts automations from plain-language descriptions
  • Agents included on the Free plan with 400 activities per month
  • AI fields and enrichment in Tables on paid plans
Cons
  • AI by Zapier steps require a paid plan
  • Add-on billing for Agents and Chatbots makes costs harder to forecast
  • Task-based pricing rises quickly with high-volume workflows

Zapier built its reputation connecting web apps through trigger-and-action workflows called Zaps, and its AI features now sit on top of that automation engine. The platform reaches more than 9,000 apps and 30,000 actions.

Zapier Agents are AI teammates that take actions across those apps, such as qualifying leads or routing support tickets, with a monthly allowance of agent activities on every plan, including 400 on Free. Copilot builds and edits automations from plain-language instructions; Free accounts get a daily message limit, while paid plans are unlimited. AI by Zapier steps, available on paid plans, add model-powered tasks inside a workflow and draw from the same task pool as other steps. Tables gains AI fields and AI enrichment on paid plans, Chatbots let teams publish customer-facing bots, and MCP access is included on every plan.

Operations, marketing and sales teams that already automate with Zapier can layer AI onto existing workflows instead of adopting another tool. Agents and Chatbots beyond the basic allowance are billed as add-ons separate from the task pool, so total cost can climb past the base subscription. Paid plans scale from 750 tasks a month up to about two million, and Team plans start at $69 a month billed annually. Developers who want full control over logic or self-hosting may prefer code-first automation tools.

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Zapier
4.5/5