AI meeting assistant that joins Zoom, Google Meet, and Teams calls to transcribe live, write summaries with action items, and answer questions about past meetings.

Pros
  • Joins Zoom, Google Meet, and Teams calls with live transcription
  • Summaries include decisions and action items automatically
  • MCP server exposes meeting knowledge to ChatGPT and Claude
  • CRM and work-app integrations including Salesforce, HubSpot, and Jira
Cons
  • Free plan caps conversations at 30 minutes and keeps only the 25 most recent
  • Pro limits each meeting to 90 minutes
  • Supported languages are not listed in detail on the homepage

Meeting transcription is the core of Otter.ai, whose AI agent joins video calls or records on a device and produces searchable transcripts, summaries, and follow-ups. The product has moved beyond plain notes toward an assistant that can brief, coach, and draft after each call.

Otter’s agent connects to Zoom, Google Meet, and Microsoft Teams, transcribes in real time with speaker identification, and turns each conversation into a summary with decisions, action items, and insights. Otter AI Chat searches across meetings and connected apps to answer questions or build reports, and an MCP server lets ChatGPT and Claude pull meeting knowledge directly. Integrations include Slack, Salesforce, HubSpot, Jira, Notion, Asana, Google Docs, and Dropbox. Bot-free desktop recording is available on Mac and Windows, alongside iOS, Android, and a Chrome extension. Paid plans add advanced templates, team vocabulary, and unlimited storage.

Sales teams, consultants, recruiters, and anyone who spends most of the day on calls are the natural audience. The free Basic plan is useful for trying the workflow, with 300 monthly minutes, but caps each conversation at 30 minutes, keeps only the 25 most recent conversations, and allows three lifetime file imports. Pro raises the per-meeting limit to 90 minutes, so people who run long workshops or interviews should look at Business, where meetings can last up to four hours. Language support is described only as multiple languages, so verify coverage before relying on it for non-English calls.

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Otter.ai
4.3/5